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Helping Xpert stockists stay on track in 2022

Xpert Tools has been busy making sure every one of its 400+ stockists start 2022 off on the right foot and stay on-track the whole year through with free and exclusive super-sized Xpert wall planners, which were posted out shortly before the Christmas holidays.

Karl Williamson, Window Ware’s Business Development Manager, said, “Our Xpert wall planners always prove really popular with our customers, because they work hard all year, helping them share key dates with their team and plan ahead. We think they’re a great way to say thank you for their valued business, especially during a challenge year like the last!”

“Huge increases in demand and well-publicised supply disruptions meant that some of our top-sellers proved a little hard to get hold of at times. Nevertheless, our loyal stockists have done a fantastic job of supporting their busy customers during the current boom and providing them with all the tools and equipment they needed to stay on top of their projects.

`Likewise, we’ve been working non-stop to recover our pre-COVID OTIF, plug any shortages and guarantee enough stock to fully support our customers’ businesses going forward. So, even though supply challenges look set to continue, our stockists can count on us to keep their shelves stocked and their customers happy in 2022 with our usual dependable deliveries and just-the-job products!”

Keep sourcing simple and save on hassle

Is sourcing your top-selling tools and favourite brands proving to be a bit of headache at the moment? With material shortages and supply disruptions still ongoing the world over, it’s no wonder some popular items are proving hard to track down and your shelves may be looking a little emptier than usual. Indeed, many retailers have resorted to scouring multiple suppliers, juggling numerous deliveries and wading through all the extra paperwork in a bid to keep their shelves stocked and their customers happy.

But Karl Williamson, Business Development Manager for Window Ware (the home of Xpert Tools), believes the key to minimising hassle is to keep things simple by sticking with a single, trusted multi-brand supplier with a proven track record of delivering the big brands and well-loved tool names you’re after!

Clear here to read his Xpert Advice article in the November issue of Total Installer and find out what makes Window Ware the perfect supply partner to relieve your restocking headaches.

Working to ease the squeeze on supply

If you’ve been wondering why your favourite solvent cleaner has been hard to get hold of over the last year or why you can’t take for granted anymore that toolbox staples like chisel knives and PVC saws will always be in stock, you should check out the Xpert Advice column in the September / October issue of Total Installer.

Karl Williamson – Xpert’s co-founder and Business Development Manager for Window Ware – explains how ongoing material shortages and price hikes are impacting everyday build essentials like sealants, adhesives, and hand tools.

Have no fear though, as Window Ware and leading brands like Xpert Tools have been working harder than ever to iron out patchy supply, meet increased demand and ensure there’s enough stock to go round.

Read the full article here and find out what trade customers can do to help ease the pressure on strained supply chains.

Five full-on years

It’s hard to believe that it’s been 5 whole years since Xpert Tools moved to its new home at Window Ware. And what a crazy half decade of growth and full-on activity it’s been!

Since that auspicious weekend back in July 2016, the Xpert range has gone from strength to strength. We’ve progressively added to our tool collection with carefully chosen kit that aims to meet the needs of our fabricators and installers perfectly, whether they’re after specialist hand tools, air tools and machinery spares or consumables.

With Window Ware’s industry know-how and their extensive experience as a leading hardware distributor, Xpert has become a trusted name in glazing tools and a top-choice among trade professionals.

Likewise, Karl Willamson (one of the brains behind the Xpert brand) has really flourished at Window Ware and carved out a highly successful role for himself as the Business Development Manager for Repair and Installation.

Window Ware’s Managing Director, Sam Nuckey agrees that Karl is a “top colleague.” She also says, “His all-encompassing industry knowledge, no-nonsense honesty and strong relationship-building skills have made him invaluable to the team…”

One thing’s for sure, Karl has come a long way since those early days of selling hand tools for his stepdad’s business, aged just 18!

You can read Karl’s story on the Window Ware blog.

The right tool for the job

Having the right glazing tool could genuinely make the difference between a good job and a bad one. That’s why general-purpose tools just won’t cut it for specialist glazing tasks – and why it pays to opt for the ‘Xperts’ choice.

We’ve all heard the saying, “A bad workman always blames his tools.” Admittedly, it’s far easier to attribute a poor job to the tools used rather than any lack of skill or experience.

But there are exceptions to every rule and in some cases, however, it really is the fault of the tools rather than the person wielding them. The specialist nature of the glazing industry means that door and window fitters and fabricators are more prone to falling foul of ill-suited, inappropriate kit.

If you build or install windows, you need equipment that’s specifically designed for the job in hand. Without them, you’re not only doing your skills and expertise an injustice, you might have to work twice as hard to get the finish you want and, if the job isn’t up to scratch, you could harm your chances of winning further business in the future.

The right tools, on the other hand, are more likely to suit your preferred way of working and help you tackle jobs with greater efficiency to give you better results in less time and with less effort.

Designed by experts for experts

Over 10 years ago, a team of likeminded, experienced, professional window fitters realised that many of the tools used within the glazing industry were not actually intended for that purpose.

Fed up with having to make do with general-purpose equipment, that team set out to fill the gap in the market by creating a dedicated range of tools specifically designed for the fenestration industry. That’s when the Xpert brand was born.

Xpert tools are designed with insider knowledge and hands-on experience of how they are really used by fabricators and fitters in the workplace, including the bad habits! The result is practical, proven kit preferred by trade professionals because it consistently delivers the desired results and eliminates many of the irritations associated with employing general-purpose tools.

Realise your best work

It’s essential that fabricators and fitters have tried-and-tested tools, hardware, and equipment they can rely on to get the job done right, day in, day out.  Afterall, there is a lot riding on their ability to turn out a perfect product or installation each and every time. Product quality, security and mechanical performance, lifespan and aesthetics, and even the reputation of your company name can all be adversely affected by something as simple as inadequate apparatus.

That’s why Xpert’s range of specialised air tools, hand tools, machinery spares, and consumables can make all the difference.

Fabricators can achieve maximum productivity with top-notch air drills and screwdrivers, sanders and grinders, bench tools and machinery spares such as thermocouples, teflon, burrs and cutters, router and drill bits to ensure machinery operates at optimum efficiency for uninterrupted operation and superior results.

Fitters can really bring out the best in every installation with high quality hand tools including everything from chisel knives and moon knives, to gasket shears, foam guns and mastic guns as well as glass gauges, tape measures, glass lifters, and glazing shovels.

Last but not least, for those impeccable finishing touches, the best solvent and glass cleaners will remove any trace of dirt or residue to leave doors and windows spotless.

Don’t wait

With over 200 stockists across the UK, customers can access Xpert’s quality glazing tools, consumables and accessories faster and more conveniently than ever before! Click here to find your nearest Xpert stockist.

Alternative, if you’re interested in selling the Xpert Tools range and becoming a new stockist, please call sales on 01234 242740 or email sales@xperttools.co.uk